Privacy Policy

Diamond Fortress Group values your privacy. This Privacy Policy explains how we collect, use, store, and protect information transmitted and managed through our RingCentral account.

1. Information We Collect

When you communicate with us through RingCentral, we may collect:

Contact Information: such as your name, phone number, and email address.
Communication Content: voice calls, voicemails, faxes, text messages, and video meetings.
Technical Information: call logs, IP addresses, device information, and usage data automatically collected through RingCentral’s systems.

2. How We Use Your Information

We use this information to:

Provide and manage our communication services.
Respond to customer inquiries and provide support.
Maintain records for business, compliance, and legal purposes.
Improve the quality and security of our communication channels.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. Information may only be shared with:

Service Providers: RingCentral and other third-party vendors who support our communication services.
Legal Requirements: When required by law, regulation, or legal process.
Business Needs: In the event of a merger, acquisition, or business transfer, your data may be included as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your information transmitted via RingCentral. However, no communication platform is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain communications and related records only as long as necessary to fulfill business and legal obligations, after which they are securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal information.
Request corrections or deletion of inaccurate data.
Opt out of certain communications.

Requests may be made by contacting us at [Insert Contact Email/Phone].

7. Third-Party Services

Our RingCentral account may integrate with third-party applications. We are not responsible for the privacy practices of third parties, and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Effective Date” at the top

"No mobile opt-in or text message consent will be shared with third parties or affiliates."andBy opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Diamond Group. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.diamondfortressgrp.com/general-5. Message HELP for help. Reply STOP to any message to opt out.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

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